Client Services Agent for RUSSIAN (m/f/d) Social Media Berlin Homeoffice - Stellenangebot
Anzeige Nr. 78580 vom 19.04.2022 Branche: Call-Center
Start: asap
Homeoffice during Corona
As Client Services Agent for RUSSIAN (m/f/d) Social Media you are the face of the largest social media platform. Your passion for customer service transforms every customer contact into a personal and outstanding customer experience.
Your Job
You will be single point of contact for advertisers and agencies (SMB) for different types of inquiries in RUSSIAN
You are putting together solutions to support and expand your customers self-serve advertising customer base
You are able to manage all different types of inquiries generated via inbound activities such as chat, email and social media messenger
You will demonstrate the value of advertising solutions and provide post-sales support for all self-service products
From the beginning, you will take an active role in providing excellent and nimble customer service experience and seek continuously for initiatives to enhance service and improve overall customer advertising experience
Your Skills
Commercial degree or equivalent work experience
Working Experience in Digital Marketing is a plus
Fluency in RUSSIAN and minimum B2 in English
Professional customer service skills
Ability to multitask & work under pressure, fast learner and diligent worker
Our Offer
Relocation package: 2000 EUR (distance at least 150 km) , wellcome bonus: 300 EUR
Above-average salary - 2,200€ gross with a commitment of 40 hours/week
Fulltime job with shift schedules Monday-Friday 8am-8pm, Saturday-Sunday 9am-5.30pm
40€ voucher card for commercial vendors - with 100% attendance
Corporate benefits such as employee discounts, special holidays, free drinks, fruit days
Paid project training and ongoing training
Development opportunities within the company
A works council caring for you
The diversity and security of a global world leader
Job Types: Full-time, Permanent
Salary: 2,200.00€ per month
Personalbüro U. Herrmann
Uta Herrmann
Dessauerstr. 3
30982 Pattensen
Tel. 05069806992
Homeoffice during Corona
As Client Services Agent for RUSSIAN (m/f/d) Social Media you are the face of the largest social media platform. Your passion for customer service transforms every customer contact into a personal and outstanding customer experience.
Your Job
You will be single point of contact for advertisers and agencies (SMB) for different types of inquiries in RUSSIAN
You are putting together solutions to support and expand your customers self-serve advertising customer base
You are able to manage all different types of inquiries generated via inbound activities such as chat, email and social media messenger
You will demonstrate the value of advertising solutions and provide post-sales support for all self-service products
From the beginning, you will take an active role in providing excellent and nimble customer service experience and seek continuously for initiatives to enhance service and improve overall customer advertising experience
Your Skills
Commercial degree or equivalent work experience
Working Experience in Digital Marketing is a plus
Fluency in RUSSIAN and minimum B2 in English
Professional customer service skills
Ability to multitask & work under pressure, fast learner and diligent worker
Our Offer
Relocation package: 2000 EUR (distance at least 150 km) , wellcome bonus: 300 EUR
Above-average salary - 2,200€ gross with a commitment of 40 hours/week
Fulltime job with shift schedules Monday-Friday 8am-8pm, Saturday-Sunday 9am-5.30pm
40€ voucher card for commercial vendors - with 100% attendance
Corporate benefits such as employee discounts, special holidays, free drinks, fruit days
Paid project training and ongoing training
Development opportunities within the company
A works council caring for you
The diversity and security of a global world leader
Job Types: Full-time, Permanent
Salary: 2,200.00€ per month
Weitere Infos
- Arbeitsverhältnis: Festanstellung
- Bezahlung: Es wurden keine Angaben gemacht
- Einsatzort: 12099 Berlin - Homeoffice
Anbieter
Personalbüro U. Herrmann
Uta Herrmann
Dessauerstr. 3
30982 Pattensen
Tel. 05069806992
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